Privacy & Telemetry Data Policy

Effective Date: January 1, 2026 • Legal Entity: Signalzappyd Analytics Pte. Ltd. (UEN 202418902K)

1. Introduction and Scope

Signalzappyd Analytics Pte. Ltd. ("Signalzappyd", "we", "us", or "our"), registered at 8 Marina View, #14-02 Asia Square Tower 1, Singapore 018960, operates the travel intelligence platform accessible at signalzappyd.asia. We are committed to safeguarding personal data in rigorous accordance with the General Data Protection Regulation (EU GDPR), the California Consumer Privacy Act (CCPA), and the Personal Data Protection Act (PDPA) of Singapore.

This Privacy Policy explains how we collect, process, store, and protect information when you navigate our comparison tools, inspect destination dossiers, or query our telemetry database.

2. Data We Collect

We process two categories of information: Technical Telemetry Data and Voluntarily Provided Data.

Telemetry & Device Diagnostics: IP address (anonymized at subnet level), user-agent identifiers, browser type, referral URLs, interaction latency metrics, query parameters selected in comparison tools, and operating system attributes.
Communication & Inquiry Data: When submitting forms on our Telemetry Desk or contacting us directly, we collect your full name, business or personal email address, institutional affiliation (if applicable), and message text.
Session State Tokens: Client-side localStorage tokens used to persist user interface configurations and cookie consent settings.

3. Legal Bases for Processing (under GDPR Art. 6)

We process your personal information under the following legal frameworks:

Legitimate Interests: To calibrate telemetry caching, optimize network routing, evaluate algorithmic accuracy, and maintain cybersecurity defenses.
Consent: Where you have explicitly opted into analytical or personalization cookies.
Contractual Necessity & Legal Obligations: To fulfill inquiries submitted via our contact forms and satisfy statutory accounting or corporate compliance mandates.

4. Third-Party Data Processors & Data Transfers

We partner only with vetted data processors who meet strict international privacy frameworks. Data may be processed by cloud hosting infrastructure (AWS Europe & Singapore regions), transit API feeds, and secure analytical telemetry providers. Cross-border transfers outside the European Economic Area (EEA) are governed by EU Standard Contractual Clauses (SCCs).

5. Data Retention & Erasure

Aggregated telemetry logs are purged or anonymized within 90 days. User correspondence received through the Telemetry Desk is retained for a maximum of 24 months for quality assurance, after which records are permanently deleted.

6. Your Statutory Rights (GDPR / CCPA)

Depending on your jurisdiction, you hold enforceable rights regarding your data:

Right to Access: Request confirmation and copies of data being processed.
Right to Rectification: Correct incomplete or inaccurate data points.
Right to Erasure ("Right to be Forgotten"): Request immediate deletion where statutory retention no longer applies.
Right to Object & Restrict Processing: Opt out of telemetry analytics at any time.
Right to Data Portability: Obtain your data in a structured, machine-readable format.

7. Data Protection Officer Contact

For inquiries, rights execution, or regulatory requests, please contact our Data Protection Officer:

Data Protection Officer
Signalzappyd Analytics Pte. Ltd.
8 Marina View, #14-02 Asia Square Tower 1, Singapore 018960
Email: [email protected]